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JCR Mental Health Services, LLC

Privacy Policy

Effective Date: August 29, 2025

Your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information in compliance with HIPAA and applicable laws. By using our website or services, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email, address, date of birth, insurance information.

  • Health Information: Details you provide during intake, therapy sessions, or through secure forms.

  • Website Information: Non-identifiable information such as IP address, browser type, and usage data.

2. How We Use Your Information

We use your information to:

  • Provide mental health services and care.

  • Schedule, confirm, and manage appointments.

  • Process billing and insurance claims.

  • Improve our website and services.

  • Communicate important updates, reminders, or changes.

3. Confidentiality & HIPAA Compliance

  • Your health information is confidential and protected under HIPAA regulations.

  • We will not share your information without your written consent unless required by law (such as suspected abuse, danger to self/others, or court order).

  • Electronic communications are safeguarded with appropriate security measures, but absolute security cannot be guaranteed.

4. Your Rights

You have the right to:

  • Access your records.

  • Request corrections to your information.

  • Request limits on how your information is used or shared.

  • Obtain a copy of this Privacy Policy at any time.

5. Cookies & Website Use

Our website may use cookies or similar technologies to improve your browsing experience. These do not collect personal health information.

6. Third-Party Services

If we use third-party services (e.g., billing, telehealth platforms), they are required to maintain the confidentiality and security of your information.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with the revised effective date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 info@jcrmentalhealth.com
📍 4727 Old Court Road Pikesville, MD 21208

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